WEAR THE ROUTE HOME

Highway inspired apparel honoring military roads, hometown highways, and campus journeys-wear the miles that matter.

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Refund policy

Refund Policy

Thank you for shopping with us! We strive to provide high-quality print-on-demand products, but we understand that issues can occasionally arise. Please read our refund policy carefully before making a purchase.

General Policy

We do not offer refunds or returns for change of mind, dissatisfaction with the product (e.g., "I don't like it"), or if the item simply does not meet your expectations. All sales are final unless the item arrives damaged or with a misprint. Please check your size then double check. When in doubt, order one size up.

Eligible Refunds/Replacements

Refunds or replacements are only available in the following cases:

  • The item arrives damaged (e.g., torn, stained, or defective upon delivery).
  • There is a misprint or manufacturing error (e.g., incorrect colors, blurry printing, or design flaws caused by production).

In these instances, we will work with our print-on-demand provider to issue a replacement at no additional cost to you. Refunds may be issued instead if a replacement is not feasible or preferred.

We do not accept returns or provide refunds for sizes that do not fit. Please carefully review our size charts and product descriptions before purchasing to ensure the correct fit. When in doubt order one size up.

How to Request a Refund/Replacement

To initiate a claim:

  1. Contact us within 30 days of receiving your order via roadsandroutes2023@gmail.com.
  2. Provide your order number, a detailed description of the issue, and clear photos showing the damage or misprint. Photos must include the entire item and close-ups of the affected area(s).
  3. Our team will review your claim within 3-5 business days and coordinate with the print-on-demand provider for resolution.

Please note: We reserve the right to deny claims if sufficient evidence (e.g., photos) is not provided or if the issue appears to be caused by misuse, wear and tear, or improper care.

Shipping and Additional Notes

  • Original shipping costs are not refundable.
  • For international orders, any customs fees or duties are the responsibility of the customer and are non-refundable.
  • We are not responsible for items lost or damaged in transit by the carrier; please file a claim with the shipping provider in such cases.

If you have any questions about this policy, feel free to reach out. We're here to help ensure your experience is positive!

Shipping

Shipping Methods & Transit Times

Printify  offers multiple shipping options; available methods depend on the product and print provider:

Standard Shipping

  • Delivery to USA within ~2–5 business days after production completes.

  • International: ~10–30 business days (varies by destination and provider).

Economy

  • Typically ~4–8 business days in the U.S. (no international).

Priority

  • Faster option when supported: ~2–3 business days domestic; ~3–5 business days international if optional.

Express

  • Selected products (e.g., certain T-shirts) can be delivered in ~2–3 business days including production if optional.

⚠️ Transit times begin after the production period finishes; total delivery can therefore be production time + shipping transit time.

💰 Shipping Rates


Our Road Story

HEY THERE, WELCOME TO OUR STORE!

We are glad that you have taken the time to take a look at our store. We promise you that you would not be disappointed!

WHO ARE WE?

 Roads and Routes Apparel

I was born and raised in Brooklyn, New York, and for 31 years, the city streets and nearby highways were just part of my everyday life — something I barely noticed. It wasn’t until I moved away that I truly realized how much those roads meant to me. Every trip back home became a journey full of meaning. I paid attention to every mile, every landmark, every stretch of asphalt I had once taken for granted.

That’s when it hit me — roads aren’t just asphalt and paint. They carry memories. Some good, some bittersweet, some life-changing. They can take you home, lead you somewhere new, or remind you of where you’ve been. Roads age, they get refinished, and the world changes around them — but they remain, connecting moments and people across time.

Roads and Routes Apparel was born from that feeling. We design high-quality, unique T-shirts that celebrate America’s iconic highways, routes, and the stories they hold. Each design is inspired by real places, the scenery you pass, and the experiences you carry with you.

Whether it’s a winding coastal road, a historic interstate, or the route back to your hometown, our shirts let you wear your connection to the road with pride.

We’re an online-only brand, which means we keep costs down and pass the savings on to you — without ever cutting corners on quality. Every piece is thoughtfully crafted and backed by our satisfaction guarantee. And unlike the big box brands, we offer real, personal customer service, because we know every order is part of your story too.

So whether you’re chasing adventure, heading back home, or just love the thrill of the open road, welcome to our journey.

Your road is part of our story.

"

Happy shopping!

Contact Us

We're here to help! Whether you have questions about our products, need assistance with an order, or just want to share feedback, the Roads and Routes team is ready to assist.

Email: roadsandroutes2023@gmail.com

We aim to respond within 24-48 hours during business days. Thank you for choosing us—let's hit the road together!